Diplomacy Doesn’t Work with 407 ETR

We have heard many stories in the media whereby 407 ETR incorrectly billed people due to 407 ETR’s equipment failure. Double billing, not recording the entrance or exit and misread plates seem to be the main issues with 407 ETR’s equipment. Generally, if one of those stories hits in the media, the company is very […]

407 ETR Customer Service Representative Conversation


Phone Conversation with 407 ETR’s VP of Communications

407 ETR Asks Us to do Them a Favor  

407 ETR Asks Us to do the Company a Favor

In my last article, I spoke about how 407 ETR started to send out what the company is calling a “discretionary interest adjustment” http://407etr-abuseofpower.com/index.php/407-etr-sends-out-a-discretionary-interest-adjustment/ In the article, I posted a 40 minute call I had with one of the company’s customer service representatives. Last week, I got a call from Kevin Sack. Kevin Sack is 407 […]

407 ETR Sends Out A “Discretionary Interest Adjustment”

I got home from work last week to open an invoice from 407 ETR for one of the 3 accounts the company opened in my name that showed the previous balance of $7,240.12 had been reduced by $5,610.40. The invoice gave no explanation why other than to say, that it was to “assist” me in […]

407 ETR: Traffic Management Reduces Environmental Impact of Driving?

When it was free to travel on Highway 407, it was very noticeable how free flowing Highway 401 became. October 15th, 1997, the day people were charged to use the toll highway, it was a retreat back to the 401. Transportation Minister, Al Palladini, drove the toll highway during the morning rush hour with his […]

Is 407 ETR a Business Leading the World Out of the Climate Crisis?

At the Climate Summit of the Americas held in Toronto July 7 to 9, 2015 Al Gore is quoted by the Toronto Star as saying, “Fighting climate change will be a boon to the global economy…businesses will lead the world out of the climate crisis.” Can we really trust business to “do the right thing”? […]

407 ETR Appeals Justice Edwards Decision

February 29th, 2016 407 ETR was back in court on an appeal the company filed against Ira Day. You’ll recall that on November 4th, 2014, Justice Edwards ruled that 407 ETR is not exempt from the Limitations Act and went on to say “There is nothing from my review of the Limitations Act nor the […]

HOT Lanes and 407 ETR “Democratize Road Space”?

  September 2015, Transport Futures held a forum on HOT Lanes. HOT Lanes were lumped in with other travel options like Uber, walking, cycling, public transit ect… HOT Lanes were promoted as merely another option to travel. John Howe, from Cole Engineering, recommended that political champions are needed to ensure that the new HOT Lanes […]

407 ETR Raises Rates – AGAIN!!!

How much is too much? 407 ETR raises rates, again. Depending on what part of the highway and what time you travel on it, you are now paying the following:   But wait that’s not all they have also worked in a per trip fee of $1.00 and a monthly lease/account fee of $3.75. It […]

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