Archive for May, 2015

407 ETR – The Public Remains in the Dark

Consumers don’t realize how fortunate they are that Hydro One is still a public company. Ontario’s Ombudsman, André Marin, released a damning report called, “In the Dark” on the Hydro One billing fiasco that stemmed from the implementation of a new customer information system. He holds no punches when he describes the culture that exists […]

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