Diplomacy Doesn’t Work with 407 ETR


We have heard many stories in the media whereby 407 ETR incorrectly billed people due to 407 ETR’s equipment failure. Double billing, not recording the entrance or exit and misread plates seem to be the main issues with 407 ETR’s equipment. Generally, if one of those stories hits in the media, the company is very quick to save face, apologize for their mistakes and right their wrongs. But what happens when they try and charge the person the company claims actually owns the charges?

You have read about my case in the past few articles. The company refuses to prove any lawful charges occurred and feels entitled to thousands of dollars in fees and interest. No matter how much you protest that the company made mistakes and had many opportunities to make it right but didn’t, the company says you owe whatever they say you owe. That is not fair at all and I hope to find a lawyer to take these guys on once and for all.

Generally speaking, it’s a business decision whether or not to sue. It’s comes down to dollars and cents. What costs more, the bill or a legal defense? That’s why some issues should be a Class Action or you need to find a lawyer that will sue on contingency. When you are doing something that benefits the public, this is the fair way forward, but it’s difficult to find a lawyer that can handle the risks associated with this kind of a lawsuit.

In the meantime, I am going to be reaching out to some Global organizations in hopes that they turn up the heat on this company. If there was ever a case to be made for a government that matches the definition of Kleptocracy … I think Ontario fits it.

In all my attempts over the years to resolve my issues with 407 ETR, the company kept giving me false information and tried to justify their behavior. They never accepted their mistakes. They never attempted to right their wrongs. They continue to keep me in Plate Denial in an effort to extort thousands of dollars that is not owed to them and the Province continues to turn a blind eye to it all.

My most recent communications with 407 ETR’s internal Ombudsman’s office was short and sweet. They refused to answer any questions and just tried to brush this off like I was going to go away and just pay because they said so. Those who know me know that will never happen. This company will never receive another penny out of me… and not just because pennies don’t exist anymore. They won’t receive any money because I don’t owe them any money.

I have decided to move out of Province because I no longer want to live in a Province that prop’s up a company like this. I will then be able to own my own vehicles and put the shenanigans of this Province behind me. This is going to be my last article in the Toronto Caribbean Newspaper. I will be posting to the Stop 407 ETR’s Abuse of Power website from time to time, but this is the only way for me to win against this bully company. Thanks for reading all these years. I wish you all the best.

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11 Responses to “Diplomacy Doesn’t Work with 407 ETR”

  1. Suggestion says:

    Tammy I am so sorry to read this. I understand your despair. Your case is under $30,000. Why don’t you take them to small claims court? Surely that is easier than leaving.

  2. Suggestion says:

    Sorry tammy the amount needs to be under $25,000 and yours is if I recall correctly.

    Small Claims Court link is below
    http://www.attorneygeneral.jus.gov.on.ca/english/courts/scc/#01

    You can either pay and then sue them to get it back with damages or sue them with damages. Damages are for your time and effort.

    The idea here is that you are moving the case forward rather than having it in limbo accruing interest with both 407 and their civil litigation/collections law firm.

    For a small investment of $250 you can have the judge settle this for you.

    I pasted info directly from the website below. Best regards.

    Suing in small claims court

    In small claims court, you can sue for money or the return of personal property valued at $25,000 or less, not including interest and costs.

    To sue a person or business in small claims court, your lawsuit, called a claim, must fall into one of the two following categories:
    1.Claims for money owed under an agreement, such as, ◦unpaid accounts for goods or services sold and delivered
    ◦unpaid loans
    ◦unpaid rent
    ◦NSF (non-sufficient funds) cheques

    2.Claims for damages, such as, ◦property damage
    ◦clothes damaged by a dry cleaner
    ◦personal injuries
    ◦breach of contract

    If your want to sue for more than $25,000, you will have to take your case to the Superior Court of Justice (“civil court”). Read about suing and being sued in civil court.

    Fees for filing small claims online:

    Fees are set partly by how often you file a claim. A frequent claimant files 10 or more claims in a calendar year at the same court location, an infrequent claimant less than 10.

    An infrequent claimant will pay:
    •$75 for filing a claim
    •$35 for filing default judgment
    •$100 for fixing a date for an assessment hearing
    •$40 for filing a Notice of Motion for an Assessment in Writing

    • Tammy Flores says:

      Thanks for this. I will look at this in more detail. But my decision to move is about more than the unreasonableness of the Province to act with respects to this company. It’s their whole thought process surrounding road diets and how they are experimenting with our quality of life on these schemes planners and engineers come up with to solve traffic congestion that seem to only benefit private enterprise. I have seen my commute times almost double in the past few years because of a combination of road diets and an increase of VKT’s. Look at the stats. The amount of VKT’s being traveled has increased year after year and the Province has taken away road space. The Province is taking away road space to force people out of their cars. They claim this is good for us but the only benefit I see is for companies like 407 ETR. Transit is nowhere near where it should be to have these restrictive policies. You are shoulder to shoulder on public transit as it is.

      All of these policies are being pushed by companies like 407 ETR that stand to profit from it with their traffic management scheme. Their tolls go up to reduce traffic on their roadway, ensuring any increase invehicle kilometers traveled go onto roadways that road diets already occurred on.

      They are purposely causing traffic congestion, ruining our quality of life because of these hair brained schemes.

      You have people in Engineering and Planning right now that want to treat you like a lab rat. They have no respect for our freedoms. They think because they want to live a certain lifestyle, you should too and because they can influence policy, they will make it happen.

      The Province won’t do anything about this abuse of power because it fits their political agenda. They don’t want people driving their own personal vehicles. Did you watch the Agenda last night with Steve Pakin? Our Transportation Minister and TO’s Steve Buckley were on with people that are pushing driverless cars. They are trying to agree on a model that basically will see nobody owning their own personal vehicle. So the freedom to go on a road trip will now be all scheduled according to when you can order a driverless car to get you there. Think about it. If you want to get to work, do your errands, take the kids to school or extracurricular activities…. it will cost you substantially more than it does now. There is no way they will convince me that this is not about making huge profit margins.

      When I see how people in position of power no longer respect your freedoms and want to control your travel, that scares the hell out of me.

  3. d murph says:

    It would definitely appear, that all lawyers are corrupt and desensitized, to the truths of right and wrong, since the government holds their rights to practice law they are not free to speak up and proper defend the people, in our court system. Unfortunately, there does not seem to be, “Not One” Civil Rights Lawyer left in Ontario and according to popular political agenda’s of the Ontario Government,”A Private Company” of a “NON CROWN” origin can ignore Canada’s Laws, and our courts do nothing to stop this travesty of justice.
    I am not quite certain at what date or timeline Canada became a communist country with dictatorship at the helm or just exactly when the politician’s stop working for the people and became so self serving and ignorant of our Laws.
    However, I do believe in Karma and in what goes around comes around and as for all the of the spineless, upright bureaucrats who’s only function is to paper push unrealistic view points with arrogance and pride of sloppy values, of whom destroy the future of the Charter of Rights and Freedoms Act, will surely all be backed into a corner at one point in time and will loose their freedom to prosper in Ontario and at best, in the Country of Canada.

  4. thomas says:

    hi tammy I cudnt agree more with you regarding the atrocities of 407 very very rude. I had to file for bankruptcy to get out of their mess

    • Tammy Flores says:

      Sorry to hear you had to file for bankruptcy. I never recommend that as a course of action while dealing with this issue. Of course if there are other factors to consider I understand that, but for this issue, NO WAY!!!

      It’s taking time, but it will work it’s way through the courts and eventually the company will follow the rules for consumers rights.

  5. TJ says:

    still no word on Day case….wow?

  6. tj says:

    Appeal court releases ruling on 28th.

  7. Justme says:

    It really is a shame Tammi gave up on this, but I know she fought such a long fight. Is there anything/anyone else or groups actually fighting as she was or in her stead? Seems like there was a legal representation group at some point, but it seems like Tammi was the glue of this movement? Where is it now?

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