407 ETR Survey


Change the 407Act!  Please sign & share the petition  http://www.change.org/petitions/premier-kathlynn-wynne-glen-murray-tracy-maccharles-change-the-407act

A friend of mine sent this to me today. It’s seems the 407 ETR’s President wants to hear from a selection of their customers. I am going to copy the questions here and I suggest you answer them and mail them in to him as it will ensure he gets the true picture of what people think of the corporation that operates this highway. Answer honestly. Chances are that your answer will not fit into the box he is trying to put the answers into, so tell him what you think.

Here’s the link http://407etr.wiredmessenger.com/PresidentsSurvey/Survey/Page1 for the survey or forward your responses to the questions here:

‎407ETR
6300 Steeles Ave. West, Woodbridge, ON L4H 1J1

After all, Mr. Tamiriz claims he truly ‘values the opinion and feedback of 407 customers and the survey results are used to help improve the 407ETR’

Here are the questions:

‎1) What reason best describes why you use 407ETR? To save time: It’s safer than other routes; It’s less congested than other routes; I can usually predict how long my trip is going to take
2) The amount you pay to use the 407ETR is: very reasonable; somewhat reasonable; somewhat unreasonable; very unreasonable
3) Your overall impression of the highway is: very favourable; somewhat favourable; somewhat unfavourable; very unfavourable
4) Your impression of the company that runs the 407ETR is: very favourable; somewhat favourable; somewhat unfavourable; very unfavourable
5) If you have an unfavourable impression of the highway please explain why:_______
6) I often think twice before taking the 407 because of the cost: strongly agree; somewhat agree; somewhat disagree; strongly disagree
7) I feel that I have made a good decision when I drive on the 407: strongly agree; somewhat agree; somewhat disagree; strongly disagree
8) I would recommend 407ETR to anyone who asked: strongly agree; somewhat agree; somewhat disagree; strongly disagree
9) I feel that 407 treats me like a valuable customer: strongly agree; somewhat agree; somewhat disagree; strongly disagree
10) Thinking of your total experience with the 407 ETR please rate how satisfied you are with 407 ETR: very satisfied, somewhat satisfied; somewhat unsatisfied; very unsatisfied
11) If you have contacted 407 ETR how would you rate the overall quality of customer service you received? excellent; very good; satisfactory, unsatisfactory; not applicable

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